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Date: Thu, 24 Aug 2023 00:15:22 -0700 (PDT)
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Subject: Agent 1.93 and Agent 4 won't run.
From: Gordon Gordonplex <bobbyburns1111@gmail.com>
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Win10, fully updated, one Pro and one not=20

I have 3 versions of Agent that all used to work and they stopped.  On my d=
esktop computer, I normally use agent1.93, but I have been using the laptop=
 and only used the desktop about a month ago to post a couple things =20

Then about 2 weeks ago, it wouldn't even start.  I'd click and if I clicked=
 on the icon the desktop the little blue circle would be there for a few se=
conds.  If I clicked where it's pinned to the taskbar nothing at all happen=
ed.=20

Event Viewer calls it an Event 1001, but it calls a lot of things that.=20
Level 4,  APPCRASH

Continuing my story, that was 2 weeks ago.  I tried to fix it but didn't kn=
ow how to read the error files listed below.  (The only text file is temp a=
nd it's gone now.)  I also have other error files when I run Everything and=
 search for Agen, but I can't find them now.    :-( =20

Then tonight, after restarting windows, but not seeing any system updates, =
the version on my laptop, the version I use every day, stopped working.  It=
 too does nothing when I click on the task bar, except write an error file=
=20

I finally found on the web a post by Ralph that reminded me of the name of =
the install file, so  I reinstalled Agent 1.93 into the same locations but =
no change.      It's paid for and registered.=20

Has something happened to Windows that might have affected both computers. =
  Can I remedy it.  =20

Right now I'm using groups.google.com=20

More of the error message
 agent.exe=20
   1.93.576.0=20
   b2102d91=20
   StackHash_5c80=20
   0.0.0.0=20
   00000000=20
   c000041d=20
   PCH_62_FROM_unknown+0x00000000=20
       =20
   \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER46CF.tmp.mdmp \\?\C:\Pr=
ogramData\Microsoft\Windows\WER\Temp\WER4847.tmp.WERInternalMetadata.xml \\=
?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4887.tmp.xml \\?\C:\ProgramD=
ata\Microsoft\Windows\WER\Temp\WER48A6.tmp.csv \\?\C:\ProgramData\Microsoft=
\Windows\WER\Temp\WER4905.tmp.txt=20
   \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_agent.ex=
e_64e4de5a5aebae741324eb1e7f58d97035e11111_97409d5f_58a7e5ca-3bdb-463e-83c9=
-8fcc9c5d56e5=20
   =20
   0=20
   0a529edb-6436-4d5b-9130-32cd3ff072ec=20
   268435456=20
   86c5cde41c828b9a49b074df4b5fddbf=20
   0=20